Track Order
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. The following content is the entire order processing process.
1. It normally takes 1-2 days to process your order. Please note that this does not include holidays and weekends. For monogrammed items, we need another 3-5 working days of preparation time for any personalized service before shipping.
2. Once your order is confirmed, our system will send you an automated email.
3. When your package is ready, we will ship it out and send you an email for confirmation as well. The email contains your shipping address, tracking number, and shipping carrier. If you need further assistance, please contact us via customerservice@realsilklife.com or https://www.facebook.com/RealSilkLife.
4. We usually need 3-5 working days for express shipping, 7-10 working days for standard shipping. If the tracking information hasn't been updated for a long time, please contact us asap, we will check it and solve the problem for you at once.
Finally, we hope you have a pleasant shopping experience here.
1. It normally takes 1-2 days to process your order. Please note that this does not include holidays and weekends. For monogrammed items, we need another 3-5 working days of preparation time for any personalized service before shipping.
2. Once your order is confirmed, our system will send you an automated email.
3. When your package is ready, we will ship it out and send you an email for confirmation as well. The email contains your shipping address, tracking number, and shipping carrier. If you need further assistance, please contact us via customerservice@realsilklife.com or https://www.facebook.com/RealSilkLife.
4. We usually need 3-5 working days for express shipping, 7-10 working days for standard shipping. If the tracking information hasn't been updated for a long time, please contact us asap, we will check it and solve the problem for you at once.
Finally, we hope you have a pleasant shopping experience here.