What is your return policy?
We understand that not every purchase works out, which is why we offer a 45-day return policy to guarantee 100% satisfaction. We've made the return process super easy.
- We accept returns postmarked within 45 days of the original purchase date. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
- The following items cannot be returned, refunded, or exchanged: ①Items on clearance,②Silk Underwear,③Customized Items,④Monogrammed Items.
- Items must be returned unworn, unwashed, undamaged with all original tags attached. We do not accept a returned item that’s worn, damaged, washed, or altered in any way.
- We do not accept returned items that were sent back by you directly without checking with us first. Note: Please make sure that you will return the package to our agreed return address. Or it will affect the processing of your return.