* The default price is for one pillowcase only * *U.S standard sizes for all bedding*
- Fabric: 100% grade 6A 19 momme pure mulberry silk
- Thread Count: 400
- International Certification: OEKO-TEX Standard 100
- Closure: Hidden zipper closure at the side (Click here to Terse Silk Pillowcases with Envelope Closure Available )
- Flange: None
- Terse silk: Double-sided silk (click here reach to one side with Polyester Underside)
Customized size is available, contact customer service Email:firstname.lastname@example.org
The structure of silk is close to human skin, so its friction coefficient is close to zero. It is porous and breathable fiber and can be used in all seasons. The threads are tight and even. The hidden zipper is easy to be pulled smoothly, which makes the appearance more three-dimensional. We strictly control every step from raw materials to final products to offer you high-quality pillowcases.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
It normally takes 24H to process your order. Please note that this does not include holidays and weekends.
Verification and shipping
1 A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
2 A tracking number will be sent to you via email once your order is shipped out.
3 Shipment takes 3-10 business days to arrive, please refer to the table below for various shipping times to international destinations.
1 Delivery Time does not include the processing time required to process your order from the date your order is placed.
2 P.O. Boxes and Military Addresses (APO, FPO) cannot be delivered.
3 Make sure to confirm your shipping address before and after your order is placed, as later change of address may incur additional charges.
4 If you require customization service, please allow for four or more working days in the processing time.
5 For some big orders, in case of credit-card fraud, we need to confirm your personal details.Please make sure your e-mail or phone number is correct and available.
Customs and Import Duties
Normally we will prepay the duties taxes before the parcel shipped. Sometimes the additional customs or import duties couldn't be avoided. But please don't worry. If any charged, please simply contact email@example.com
1.Please send us the photos of the receipt of the custom tax.
2.Refund will be returned to you within 3-5 working days once get your receipt.
Please contact to firstname.lastname@example.org if you have any question or hesitation.
> Return & Exchange Policy <
We’re bummed if you're not 100% satisfied with the items you received,and we gladly accept returns within 45 days of receipt for most items in new condition.
Please contact us to mail email@example.com, indicating the item(s) you would like to return or exchange and the reason. We will get back to you within 24 hours. Your patience will be highly appreciated.
After receiving return instructions from us, please package up the item(s) to be returned without the package box.
Drop off your package at the local post office. Send us the return tracking number.
Once we receive your package, we will promptly process an exchange or issue a refund to your account in accordance to our return conditions.
> Return Conditions <
You have 45 days to decide if an item is right for you, if not, you can certainly come to us within 45 days of receipt.
Items returned must be in their unused condition. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
We do not accept returned items that were sent back by you directly without checking with us first.
We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
For refund, it will be returned to your account within 3-5 working days. For exchange, new items will be reshipped to you within one week.
Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.