FAQs

  • About Real Silk Life

1 What’s the difference between our silk products and other brands?


We are dedicated to using the organic, natural, non-toxic materials, and have been certified by OEKO-Tex Standard 100. Our silk sleepwears and silk bedding are exclusively designed and to provide luxury, comfort and sensual elegance for the most discerning customer.


2 Are your products suitable for people with long-term sickness, skin problems, and infants?


Our silk is tested free of harmful chemicals, breathable and hypoallergenic. They are suitable for very type of skin, including sensitive skin. Silk amino acids, a natural nutrient found in the fabric, have been found to reduce specific signs of ageing, such as wrinkles.


3 How do I care for my silk products?

 

Silk is a natural protein fiber. Do not use chlorine bleach to clean silk; chlorine will damage the silk fabric. Avoid drying silk in direct sunlight as sunlight for a prolonged period will damage the silk fabric. Substances containing alcohol will damage silk fabric. So let your perfume and hairspray dry before dressing For more informations, please click:


https://realsilklife.com/pages/cleaning-washing-silkShipping information

  • Shipping information

It normally takes 24H to process your order. Please note that this does not include holidays and weekends. Shipment takes 3-10 business days to arrive, please refer to the table below for various shipping times to international destinations. Learn more from https://www.realsilklife.com/pages/shipping-information

  • Return & Exchange

1 Please contact us to our mail customerservice@realsilklife.com to get the instructions in detail.

 

2 Bigger size & Customization service

If you are unable to make sure your size or you need a bigger size, please contact our customer service representatives via customerservice@realsilklife.com.

  • Why Silk ?

Silk is a natural protein fiber. Do not use chlorine bleach to clean silk; chlorine will damage the silk fabric. Avoid drying silk in direct sunlight as sunlight for a prolonged period will damage the silk fabric. Substances containing alcohol will damage silk fabric. So let your perfume and hairspray dry before dressing For more informations, please click:
https://realsilklife.com/pages/cleaning-washing-silk

  • Why Silk ?
  1. Because of its natural protein structure, silk is the most hypoallergenic of all fabrics.
  2. An all-climate fabric, silk is warm and cozy in winter and comfortably cool when temperatures rise. Its natural temperature-regulating properties give silk this paradoxical ability to cool and warm simultaneously. Silk garments thus outperform other fabrics in both summer and winter. Silk worn as a second layer warms without being bulky.
  3. Silk is highly absorbent and dries quickly. It can absorb up to 30% of its weight in moisture without feeling damp. Silk will absorb perspiration while letting your skin breathe.
  4. In spite of its delicate appearance, silk is relatively robust and its smooth surface resists soil and odors well.
  5. While silk abrasion resistance is moderate, it is the strongest natural fiber and, surprisingly, it easily competes with steel yarn in tensile strength.
  6. Silk takes color well, washes easily, and is easy to work with in spinning, weaving, knitting, and sewing.
  7. Silk mixes well with other animal and vegetable fibers.


For any question, don't hesitate to contact us: customerservice@realsilklife.com