Real Silk Life Privacy Policy

This Privacy Policy describes how we collect, use and share your personal information when you visit or purchase from realsilklife.com (the "Site").

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect device information using the following technologies:
- "Cookies" are data files placed on your device or computer that often contain an anonymous unique identifier. For more information about cookies and how to disable cookies, please visit http://www.allaboutcookies.org.
- "Log files" track actions that occur on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons," "tags," and "pixels" are electronic files that record information about how you browse the Site.

In addition, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card number), email address, and phone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are referring to Device Information and Order Information.

Properly collect personal information such as credit card numbers on pages protected with SSL.

Users’ personal information may not be sold.

Do not use a user's personal information or images for advertising without the user's consent.

Do not collect users’ personal information as the main purpose.

How do we use your personal information?
We use the order information we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to:
- Communicate with you
- Screen our orders for potential risks or fraud
- Provide you with information or advertising related to our products or services based on the preferences you have shared with us.

We use the device information we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our website (for example, by generating information about how our customers browse and interact with you). Analyze) the website and evaluate the success of our marketing and advertising campaigns).

Share your personal information
As described above, we share your personal information with third parties to help us use your personal information. For example, we use shopplazza to power our online store - you can learn more about how shopplazza uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how customers use the site - you can learn more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information we receive, or otherwise protect our rights.

Behavioral advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) education page at: http://www.networkadvertising.org/understand-online-advertising/how-does-it-work.

You can opt out of targeted advertising using the following link:
- Facebook: https://www.facebook.com/settings/?tab= ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

Do Not Track

Please note that we do not change our website's data collection and use practices when we see a "Do Not Track" signal from your browser.

Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you would like to exercise this right, please contact us using the contact details below.

In addition, if you are a European resident, we note that we process your information in order to perform a contract we may have with you (for example, if you place an order through the Site), or otherwise pursue our legitimate business interests listed above . Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

We will store the personal information we receive as set forth in this Privacy Policy for as long as you use our services or as necessary to fulfill the purposes for which the information was collected, to provide our services, to resolve disputes, to establish a legal defense, to conduct audits , to pursue legitimate business purposes, enforce our agreements and comply with applicable laws. When you place an order through the Site, we will retain your order information for our records unless and until you ask us to delete this information.

Safety

We take steps to ensure that your information is treated securely and in accordance with this privacy policy. Unfortunately, no system is 100% secure and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we exclude liability for inadvertent disclosures.

By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy and administrative issues related to your use of the Services. If we learn of a breach of our security systems, we may attempt to notify you electronically by posting a notice on the Service, by postal mail, or by sending you an email.

Variety

As our organization changes over time, this Privacy Policy is expected to change. We reserve the right to modify the Privacy Policy at any time and for any reason without prior notice.

Contact Us For more information about our privacy practices, if you have questions or would like to make a complaint, please contact us by email at customerservice@realsilklife.com.